Meet our Franchisee: Robert & Paulette Oleson
Newlywed couple turned business partners, Robert and Paulette Oleson took over operations of The Cleaning Authority in Kenosha, Wisconsin this May. The two have shared experience in management and operations, most recently in the senior retirement community industry. Before they met, Robert had a career in corporate security and is also a Navy veteran. Paulette worked for We Energies in Milwaukee, WI before moving to the Southwest in 2015.
When they decided to look into business ownership opportunities, they were reminded of the excellent experience they had as customers of The Cleaning Authority previously, and investigated the business offering of the company. “We thought that the franchise system would fit our previous experiences and strengths and loved the service of The Cleaning Authority so much that we decided to buy the company ourselves,” Paulette said. “From a customer perspective, we know that the brand’s services are better than competitors and as we learned about the business offering, it was clear that the company also has a strong model, infrastructure and support system.”
The couple also appreciated The Cleaning Authority’s corporate support. “Everything from the marketing to IT support and corporate call center really seems to set franchisees up for success,” Robert said. “The support provided by the corporate team combined with an autonomy to run our business and control our success exceeded our expectations.”
The Olesons look forward to serving the Racine and Kenosha communities and providing jobs, especially to women in need, through the business.