Meet Our Franchisee: Brian Kotula
After working in the hospitality industry for more than 19 years, providing business intelligence tools to hotels, Brian Kotula decided that he wanted a more permanent position that he could keep for the long term. “I’ve had three jobs in that career because of companies being bought out by other companies. I wanted to move into something with more stability,” he said.
Brian knew that he wanted to look at franchise opportunities so that he could be his own boss and dictate his own success. He began working with a franchise coach, who helped him narrow down some options, finally deciding on The Cleaning Authority. “I do like cleaning, and I think it’s a great opportunity to really grow the business,” he explained.
Brian actually attended a Discovery Day at The Cleaning Authority nearly two years ago, but ultimately decided that the timing wasn’t right yet. “At the time, I had gotten an opportunity to help start a company here in the U.S. that was already established in Europe. So, I helped launch this service in the States over the last two years,” he said, “I just wanted to give that company an opportunity before switching over careers.”
When he decided that he was finally ready for a career change, Brian came back to The Cleaning Authority because he knew that it was a unique opportunity. He thinks that the Detail-Clean Rotation System, as well as the use of environmentally friendly cleaning products, will be important in pulling customers in and converting prospects to returning customers.
Another aspect of the business model that impressed Brian was the level of support offered from corporate. He contacted several franchise owners before his purchase, and was reassured by their stories. “Everybody has mentioned that Corporate is looking to make sure you’re a success. I’ve heard nothing but amazing things from other franchise owners,” he said. Moving forward, Brian’s goal is to become the premiere cleaning company in Monmouth County, where the residential cleaning market is mostly comprised of small companies rather than franchises, and he believes that the distinctive business model at The Cleaning Authority will help him achieve this goal.