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Innovative Technology

Technology Department Built to Innovate.

Creating Custom Software Applications

The Cleaning Authority has developed the most robust web-based software solutions to manage every facet of the residential cleaning business. It has all been created with our own in-house Software Development team. We’ve built more than 60 different reporting tools into the system, from diagnostics and customer analysis to marketing and profitability reports. This ensemble team has implemented software solutions that encompass the following business solutions:

Customer Relationship Management Customer/Employee Scheduling
Employee Information and Tracking Payroll Integration
Real-time Job Status Customer Incentive Programs
Credit Card Integration Phone Integration and IVR Systems
Customer Portal Performance Reporting and Dashboard
Social Media and Marketing Management Mobile Workforce Management
Call Center Integration Advertising and Direct Mail Management
Appointments Calendar Functions Communications Management
Promotional and Charitable Programs eCommerce Solutions

Using technology frees up time to focus on real customer relationships and employee engagements.

Our technology has put our franchisees in a better position for success, giving them the ability to:

  • Schedule cleaning teams by geographic area and cleaning hours
  • Make sure work is being evenly distributed
  • Make other informed decisions thanks to a wide variety of data

The Cleaning Authority’s mobile applications are among the most advanced in the industry, and include:

  • Electronic in-home estimates
  • Online tracking for customers to view their cleaning history, upcoming appointments, and more
  • GPS location tracking for Professional Housecleaners to clock-in and out of a clean

We provide owners access to tools that boost both profitability and efficiency, including:

  • Credit card integration
  • Payroll systems
  • The ability to track where their customers come from, whether it be by direct mail, word of mouth, or referral

The Technology Team is always listening to our owners and our customers, and we’re ready to push the envelope on what is possible all over again.

Hear What Our Franchisees Have To Say

Ready For Success

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What Do You Want Out of a Business?

The Cleaning Authority Offers:

  • Repeat Customer Base

  • Approachable Start-Up Cost

  • Few Receivables

  • Little Inventory

  • Recurring Revenue

  • Service Provided M-F, 8-5

  • In-demand Service

  • Territories Available