Newlywed couple turned business partners, Robert and Paulette Oleson took
over operations of The Cleaning Authority in Kenosha, Wisconsin this May.
The two have shared experience in management and operations, most recently
in the senior retirement community industry. Before they met, Robert had
a career in corporate security and is also a Navy veteran. Paulette worked
for We Energies in Milwaukee, WI before moving to the Southwest in 2015.
When they decided to look into business ownership opportunities, they were
reminded of the excellent experience they had as customers of The Cleaning
Authority previously, and investigated the business offering of the company.
“We thought that the franchise system would fit our previous experiences
and strengths and loved the service of The Cleaning Authority so much
that we decided to buy the company ourselves,” Paulette said. “From
a customer perspective, we know that the brand’s services are better
than competitors and as we learned about the business offering, it was
clear that the company also has a strong
model, infrastructure and support system.”
The couple also appreciated The Cleaning Authority’s corporate support.
“Everything from the marketing to IT support and corporate call
center really seems to set franchisees up for success,” Robert said.
“The support provided by the
corporate team combined with an autonomy to run our business and control our success
exceeded our expectations.”
The Olesons look forward to serving the Racine and Kenosha communities
and providing jobs, especially to women in need, through the business.